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PBXact Cloud
Models

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PBXact Cloud
Features & Benefits

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[su_lightbox type=”inline” src=”#downloads”]PBXact Cloud
Downloads[/su_lightbox]

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PBXact Cloud
Documentation Portal

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PBXact Cloud
Request a Quote

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PBXact – Enhanced Business Phone Systems

The PBXact Business phone system is a fully-featured IP-PBX designed with unified communication features for organizations needing mobility, productivity and collaboration capabilities. The PBXact business phone system comes with an extensive set of built-in Unified Communications features such as:

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PBXact Hardware


PBXact hardware is purpose built to be a high-performance business phone system designed and rigorously tested for optimal performance. All Sangoma hardware carries a one year warranty with options to extend.

 


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PBXact

PBXact 25

Supports up to 25 licensed extensions and 15 simultaneous calls.

[su_button url=”https://portal.sangoma.com/marketing/resources/1786/Sangoma%20Corporate/Datasheets/PBXact-25-Datasheet-web.pdf” size=”2″ target=”blank” style=”flat” background=”#0071b6″ icon=”icon: arrow-circle-o-down”]Download Data Sheet[/su_button]
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PBXact

PBXact 40

Supports up to 40 licensed extensions and 30 simultaneous calls.

[su_button url=”https://portal.sangoma.com/marketing/resources/1076/Sangoma Corporate/Datasheets/PBXact-40-Datasheet-web.pdf” size=”2″ target=”blank” style=”flat” background=”#0071b6″ icon=”icon: arrow-circle-o-down”]Download Data Sheet[/su_button]
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PBXact

PBXact 60

Supports up to 60 licensed extensions and 40 simultaneous calls.

[su_button url=”https://portal.sangoma.com/marketing/resources/1091/Sangoma Corporate/Datasheets/PBXact-60-Datasheet-web.pdf” size=”2″ target=”blank” style=”flat” background=”#0071b6″ icon=”icon: arrow-circle-o-down”]Download Data Sheet[/su_button]
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PBXact

PBXact 75

Supports up to 75 licensed extensions and 45 simultaneous calls.

[su_button url=”https://portal.sangoma.com/marketing/resources/2080/Sangoma Corporate/Datasheets/PBXact-75-Datasheet-web.pdf” size=”2″ target=”blank” style=”flat” background=”#0071b6″ icon=”icon: arrow-circle-o-down”]Download Data Sheet[/su_button]
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PBXact

PBXact 100

Supports up to 100 licensed extensions and 60 simultaneous calls.

[su_button url=”https://portal.sangoma.com/marketing/resources/1061/Sangoma Corporate/Datasheets/PBXact-100-Datasheet-web.pdf” target=”_blank” size=”2″ target=”blank” style=”flat” background=”#0071b6″ icon=”icon: arrow-circle-o-down”]Download Data Sheet[/su_button]
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PBXact

PBXact 400

Supports up to 400 licensed extensions and 150 simultaneous calls.

[su_button url=”https://portal.sangoma.com/marketing/resources/1783/Sangoma%20Corporate/Datasheets/PBXact-400-Datasheet-web.pdf” size=”2″ target=”blank” style=”flat” background=”#0071b6″ icon=”icon: arrow-circle-o-down”]Download Data Sheet[/su_button]
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PBXact

PBXact 1000

Supports up to 1000 licensed extensions and 300 simultaneous calls.

[su_button url=”https://portal.sangoma.com/marketing/resources/1067/Sangoma Corporate/Datasheets/PBXact-1000-Datasheet-web.pdf” size=”2″ target=”blank” style=”flat” background=”#0071b6″ icon=”icon: arrow-circle-o-down”]Download Data Sheet[/su_button]
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PBXact

PBXact 2000

Supports up to 2000 licensed extensions and 1500 simultaneous calls.

[su_button url=”https://portal.sangoma.com/marketing/resources/1566/Sangoma Corporate/Datasheets/PBXact-2000-Datasheet-web.pdf” size=”2″ target=”blank” style=”flat” background=”#0071b6″ icon=”icon: arrow-circle-o-down”]Download Data Sheet[/su_button]
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PBXact

PBXact 5000

Supports up to 5000 licensed extensions and 1500 simultaneous calls.

[su_button url=”https://portal.sangoma.com/marketing/resources/1079/Sangoma Corporate/Datasheets/PBXact-5000-Datasheet-web.pdf” size=”2″ target=”blank” style=”flat” background=”#0071b6″ icon=”icon: arrow-circle-o-down”]Download Data Sheet[/su_button]
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PBXact Feature Support Included in All Systems


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The Base Platform includes a base of system enhanced features (see chart below)

Additional functionality can be added as needed:

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Included in Base
Additional Add-Ons
PBXact Cloud Enhanced Features
[su_lightbox type=”inline” src=”#call-recording-reports”][/su_lightbox]  [su_lightbox type=”inline” src=”#call-recording-reports”]Call Recording Reports[/su_lightbox]
 
[su_lightbox type=”inline” src=”#cos”]  Class of Service[/su_lightbox]
 
[su_lightbox type=”inline” src=”#conference-pro”]  Conference Pro[/su_lightbox]
 
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[su_lightbox type=”inline” src=”#fax-pro”]  Fax Pro[/su_lightbox]
 
[su_lightbox type=”inline” src=”#park-pro”]  Park Pro[/su_lightbox]
 
[su_lightbox type=”inline” src=”#page-pro”]  Page Pro[/su_lightbox]
 
[su_lightbox type=”inline” src=”#sysadmin-pro”]  SysAdmin Pro[/su_lightbox]
 
[su_lightbox type=”inline” src=”#voicemail-notify”]  Voicemail Notify[/su_lightbox]
 
[su_lightbox type=”inline” src=”#voicemail-reports”]  Voicemail Reports[/su_lightbox]
 
[su_lightbox type=”inline” src=”#xmpp-pro”]  XMPP Pro[/su_lightbox]
 
[su_lightbox type=”inline” src=”#phone-apps”]  Phone Apps for Sangoma Phones[/su_lightbox]
 
 Zulu UC
 
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Third Party Phone Support
[su_lightbox type=”inline” src=”#endpoint-manager”]  EndPoint Manager[/su_lightbox]
Free for Sangoma Phones
High Availability
[su_lightbox type=”inline” src=”#ha”]  High Availability[/su_lightbox]  
Requires a license for each PBX
Operator Panel
[su_lightbox type=”inline” src=”#xactview-operator-panel”]  XactView Operator Panel (20 Pack)[/su_lightbox]  
[su_lightbox type=”inline” src=”#xactview-operator-queue-license”]  XactView Operator Panel Queue License[/su_lightbox]  
Call Center Features
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PBXact – The Complete IP-PBX Solution

PBXact is a truly scalable, and flexible business phone system. Combining this versatility with the Sangoma product range delivers a complete business unified communications solution.The reassurance that it will “just work” because Sangoma designed it that way to work together means that you can get on with running your business and not worry about the technology.

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PBXact Systems

Premise systems for the SMB and the Enterprise:

PBXact

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IP Phones

Complete range of phones for the enterprise including free access to Zero Touch provisioning tools such as End Point Manager and Redirection Server. Access high productivity features with support for Phone Apps including hot desking, queue control, voice mail noti ciations. High level of security with built in VPN.

PBXact

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Connectivity

Every PBX system needs to connect to the PSTN with legacy T1/E1, analog and BRI lines or SIP trunks.
Sangoma facilitates this with a full product range of:

PBXact

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SIP Trunking

Save money on your telephone bills! SIPStation from Sangoma is a SIP trunking service that is quickly and easily integrated and con gured into PBXact. Sign online directly from the PBX management GUI, order new DIDs or port existing DIDs. Start making calls in no time and enjoy unlimited SIP trunking with at monthly fee.

PBXact

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Call Recording Reports

Many industries must record and archive calls for reasons related to customer satisfaction, employee evaluation and training, security, or legal compliance. Managing these recordings within Asterisk typically involves a lot of management time sorting and filtering call detail records to manually extract system call recordings.

Tired of searching the system call detail records for call recordings? Running out of storage on your system due to required archiving of call recordings? With the Call Recording Report module, you can view, sort, listen to, archive, and download all recorded calls on your system.

Features

 

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Call Recording Reports Module Video

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Class of Service

The Class of Service Administration module provides granular control at the extension level to access and set permissions of specific calling features of your PBX. These features include Outbound Routes, Feature Codes, Ring Groups, Queues, Conference Rooms, Voicemail Blast Groups and Paging.

The Class of Service module for FreePBX allows you to restrict extensions from dialing the following destinations of your PBX.

 

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Class of Service Module Video

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Conference Pro

The Conference Pro module is an add-on to the existing conference module found in FreePBX. This module allows end users to manage conference room settings from the user control panel. Admin users can also easily create conference room IVR’s and choose which conference rooms are a part of the conference room IVR.

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Extension Routing

Normally, to block extensions from using an outbound route, you either have to create a custom context for each extension you want to modify, or do the tedious work of creating custom dial plans. This method is slow. It is NOT easily replicated or easily checked for errors and omissions. It is not easily configured by novice users.

With our Extension Routing module, you can easily view which extensions are able to use specified routes and make changes by dragging and dropping extensions. You can customize your dial plan to enable or disable extensions with a swipe of a mouse.

Want to set up a public area phone that can dial local or internal numbers, but block it from making costly long distance or international calls? Want to completely block employees from your international routes if they don’t need international calling? You can do this with the Extension Routing module.

 

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Extension Routing Module Video

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Queue WallBoard

The Queue WallBoard module allows you to easily view real-time information related to queues in the UCP module of FreePBX or PBXact. The queue information available includes:

All of this information can be configured and displayed in a UCP panel with this module! These statistics can be displayed as needed even on a dedicated “wallboard” display for all agents and managers of the call center to see.

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Fax Pro

The Fax Pro module is a reliable, robust inbound/outbound faxing server. You simply enable faxing for any user on the system; then you point a phone number to specific fax user and let us answer the fax call.

Fax Pro adds functionality to the standard fax capabilities.

Users can send outbound faxes via a web interface by simply entering a phone number and uploading a PDF or TIFF file.

You can optionally set the outgoing fax to use a locally stored fax cover sheet and enter a personal message on the cover sheet.

What do I get as part of the Fax Pro package?

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Park Pro

With Park Pro, you’re no longer limited to one parking lot. You can add multiple parking lots to your PBX. This is useful for companies who run multiple locations on the same server or have multiple internal
departments.

Park & Announce Feature

The Park & Announce feature automatically announces parked calls to phones in a page group that you define. The system announces which slot number the user should dial to pick up the parked call. Any user
on the system can pick up the parked call. Optionally, the caller can leave a brief message that will be played as part of the announcement. This can be useful for announcing the caller’s name or other information you request from the caller.

Features

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Page Pro

The Paging Pro module expands the existing Paging module to add the following features:

Outbound Notifications

The system can notify a group of phones when a user dials a specific number, such as 911. Any page group can be linked in the outbound routes module. When a call is placed, a page will go out to the page group, notifying the group what number was dialed and which user dialed the number. Any page group user can dial *1 to barge into the call and speak.

Valet-Style Paging (Airport-Style)

The valet paging option records your page and sends the audio file to all the page group devices after you hang up. This option is available on a per-page-group basis. You can also tell the system to only use the valet option when someone dials a page group that is already in use.

Prepend Recording

With this option, the system plays a recorded message to the page group before the person making the page can start speaking.

Scheduled Pages

You can define custom schedules to have the system page a group of devices and play a recording. This is a great replacement for school bell systems or lunch break buzzers, for example.

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SysAdmin Pro

The SysAdmin Pro module adds additional functionality for PBX management to the included SysAdmin module.

DDNS – This module uses DDNS to track both the smart and external DDNS name and address.

Email Setup – With this module, you can set your SMTP server information to receive e-mail notification and voicemail to e-mail.

UPS Management – UPS management can be directly integrated into the PBX. This can be used to properly shut down the PBX in case of power loss. This module can also alert you to power-related issues.

Update Management – The Updates Management module allows you to check your current system version at a glance, view available updates, and schedule when updates will be applied to the system. You can also watch the upgrade process in progress.

Support VPN – You can create a VPN tunnel to the technical support team to give them access to your system. This tunnel is off by default, and you can start or stop it.

VPN Server – You can set up the PBX with a VPN server to allow your clients to connect directly to the PBX.

FTP Server – You can enable and disable an FTP server and set a username and password. This FTP server points to the /tftboot directory where all your phone configs are stored by End Point Manager.

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Voicemail Notify

Voicemail Notify lets you configure a voicemail notification to monitor a mailbox for new messages. When a caller leaves a message in that voicemail box, the system will call the recipients you have listed until one of them accepts responsibility for the message. The system will simultaneously call all the numbers listed in the first priority level. Then, if no one accepts the message, the system will call the numbers in the next priority level, and so forth, until it runs out of priorities to call. It will then retry the entire list if configured to do so.

You can optionally configure the system to notify you via e-mail when a voicemail notification is complete. You can customize the e-mail’s subject and body, and choose whether to attach the voicemail sound file to the e-mail.

 

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Voicemail Notify Module Video

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Voicemail Reports

There is now an easy way for system administrators and managers to review all users’ voicemail settings in one place, as well as listen to all voicemails residing on the system.

Greetings & Settings

Allows you to quickly view the voicemail greetings and settings for each user, see who needs to record greetings, and see who is set up to receive voicemail to e-mail.

View & Listen to Voicemails

You can also see and listen to all of the voicemails residing on your system. Mailbox number, date, time, folder, caller ID, and duration are shown.

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XMPP Pro

Once configured, the IM server can be used with any XMPP/Jabber-enabled client that is capable of configuring connections to the local or corporate servers, including iSymphony and the User Control Panel (UCP).

Current stable and beta versions of the PBX software includes Prosody, a modern, flexible communications server utilizing XMPP/Jabber for instant messaging and chat. The XMPP Pro module allows you to easily set up and configure the Prosody server domain as well as IM and chat users. XMPP (Extensible Messaging and Presence Protocol) is a protocol for instant messaging and presence.

With the XMPP Pro module, you can easily create users directly within the User Management module. You can also control the domain name associated with your local server.

We have added a new XMPP web-based client to the User Control Panel (UCP), which is available in versions 12 and above of the PBX software. With XMPP Pro, you can give your UCP users access to a built-in XMPP chat window.

XMPP/Jabber allows you to use the same account and log in from multiple devices at the same time. For example, you might have an XMPP client at home, one at work, and one on your mobile phone, and all can be connected at the same time.

Requirements